There are two categories of Internet service providers in Nigeria, which are Mobile Broadband Internet Service providers, and Fixed Broadband Internet Service providers.
Some companies offer mobile broadband Internet service, while some offer fixed broadband Internet service and others offer the both services.
Reliability and affordability are very important factors to consider when choosing an ISP (Internet Service Provider). It is very important to understand that these two factors have to be mutually exclusive when it comes to choosing an ISP.
In order for an ISP to make sense for you, it needs to have a good balance between speed and price. For example, if you’re running a small business out of your home, NGN100, 000 a month for a dedicated broadband connection probably won’t make sense for you. To some companies, the price doesn’t matter as much as the speed & reliability. The same NGN100, 000-a-month dedicated fiber connection mentioned above might be a no-brainer for a growing small business with 25 employees. As with most aspects of businesses, you’ll need to weigh the pros and cons.
Reliability is likely the biggest factor, especially for business customers. Having unreliable Internet is stressful and counterproductive. If you are in an industry that can’t risk Internet service interruptions, it’s wise to consider an ISP that offers a Service Level Agreement (SLA). SLA’s are service contracts that specifically state how reliable the connection should be. Customer Services goes hand-in-hand with reliability. Regardless of how good the connection is, something will one day go wrong. Whether it’s dying hardware or a physically damaged line, it’s extremely likely there will be issues one day. Good customer service is a measure of how fast they can help get you back up and running. Most businesses can’t wait several days for new hardware to be shipped to them. They require a higher level of service and a good service provider understands that.
Here is a list of reliable and affordable broadband Internet service providers in Port Harcourt and Yenegoa for both fixed and mobile broadband Internet providers. Some providers offer a combination of both
Fixed broadband Internet Service Providers
- SmartCity Broadband Limited
- IPNX Nigeria Limited
- MTN Fixed (Fiber/Microwave)
- Globacom Nigeria Limited
- Airtel Nigeria Limited
- Etisalat Nigeria Limited
Mobile broadband Internet Service Providers
- SMILE Nigeria
- Spectranet Nigeria Limited
- NTel Nigeria Limited
SmartCity Broadband Limited an ICT company that boasts of unlimited access to the Internet for 30 days. The company ensures that site survey and installation are carried out within 48 hours after payment has been confirmed. Their plans are very flexible and can accommodate a variety of needs that clients tend to have. They consistently operate a system that is devoid of all sorts of bureaucratic hindrances especially when compared to the big firms like MTN that take up to two weeks to a month to get site survey and installation carried out at client locations.
MTN Fixed (Fiber/Microwave) offers broadband Internet service and their plans are quite affordable, but their response time to site survey and installation is very slow. Installation and site survey equipment have to be approved by the different departments and that can take a lot of time especially for a client whose installation is time sensitive.
Globacom popularly known as Glo Naija also offers fixed broadband Internet service through their GLO-1 fiber optic submarine cable, but their service is very poor especially in Port Harcourt and Yenegoa, unless your location happens to be very close to their cell tower, then you can boast of high speeds and great connectivity. Their plans are quite affordable.
Airtel Nigeria offers fixed broadband Internet service, but their mobile data plans are more flexible and will not be the best choice for a business or an individual who is looking to take advantage of the benefits that only broadband Internet can provide.
Etisalat also offers broadband Internet service, but any individual looking to use their broadband Internet service should be prepared to encounter challenges that will occur as a result of their limited coverage especially in Port Harcourt and Yenegoa.
In locations like Port Harcourt and Yenegoa, SmartCity Broadband Limited might be the best choice for any individual or business looking to take full advantage of all the benefits that broadband Internet has the capacity to provide.
The choice of an ISP is a very critical decision when considering Internet connectivity for your home and business. Be sure to ask very pertinent questions to ensure that you will be getting the most value for your time and money.Share
This article is fact-checked.
Adaeze is an engineer and writer who focuses on tech innovations and tech startups in Africa.