The U.S. Embassy highlighted that appointments scheduled between August 16 and August 26, 2024, will be impacted by the transition. While these appointments remain valid, access to the ustraveldocs.com website will cease after August 16, 2024.
Abuja, Nigeria – August 27, 2024: The U.S. Embassy in Abuja and the U.S. Consulate General in Lagos have announced a significant transition to a new visa services provider, set to take effect from August 26, 2024.
This change follows the scheduled exit of the current service provider from the visa appointment process.
In an official statement released on the Embassy’s website, it was disclosed that applicants with nonimmigrant visa interviews scheduled on or before August 16, 2024, do not need to take any additional action. These individuals will still have access to their accounts on ustraveldocs.com, where they can view appointment details and contact customer service as necessary.
Impact on Appointments and Service Access
The U.S. Embassy highlighted that appointments scheduled between August 16 and August 26, 2024, will be impacted by the transition. While these appointments remain valid, access to the ustraveldocs.com website will cease after August 16, 2024.
Applicants were advised to print their appointment confirmation letters before this deadline. In the event of a missed interview, instructions for rescheduling will be available on the new visa services website after August 26, 2024.
For those with interviews scheduled on or after August 26, 2024, the new visa services website, set to launch on the same date, will be the platform to use for all visa-related processes, including fee payments, appointment scheduling, and customer service.
Key Deadlines and Advisory
The Embassy emphasized several important dates for applicants to keep in mind:
- August 8, 2024: Final day to pay visa fees in cash at the bank.
- August 15, 2024: Last day to use ustraveldocs.com for fee payments, scheduling, and customer service.
- August 21, 2024: Final day to drop off documents at Premium Delivery locations.
- August 23, 2024: Final day to drop off documents at regular courier locations.
- August 26, 2024: New visa services website goes live.
Applicants who have already paid the visa application fee but have not yet scheduled an interview are urged to book their appointments promptly. Those planning to travel to the U.S. in August 2024 should also pay their visa fees and schedule their appointments as soon as possible.
For applicants who have not yet paid the MRV fee and plan to travel after August 26, 2024, it may be advantageous to wait until after the transition to begin the visa process.
Applicants are encouraged to stay informed and take the necessary steps to avoid any disruptions during this period. The Embassy assured that the new system aims to streamline the application process, making it more efficient for all involved.
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